Terms and Conditions

Welcome to The Positive Pencil Co! We are delighted to provide you with our terms and conditions, which outline the guidelines and agreements for using our website and purchasing our personalized pencils. Please read these terms carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by these terms and conditions.

1. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of The Positive Pencil Co and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.

2. Product Descriptions

We strive to provide accurate and detailed descriptions of our personalized pencils. However, please note that colors may vary slightly due to different monitor settings. We also reserve the right to make changes to product designs and specifications without prior notice.

3. Pricing and Payment

All prices listed on our website are in the currency specified and are subject to change without notice. We accept various payment methods, including credit cards and PayPal. By providing your payment information, you represent and warrant that you have the legal right to use the payment method and that the information provided is accurate.

4. Shipping and Delivery

We offer shipping to select locations. Shipping costs and estimated delivery times will be calculated and displayed during the checkout process. Please note that delivery times may vary depending on the destination and any unforeseen circumstances. The Positive Pencil Co is not responsible for any customs duties or taxes incurred during international shipments.

5. Returns and Refunds

If you are not completely satisfied with your purchase, please contact our customer service within 14 days of receiving your order. We will provide instructions for returning the item, and upon receipt and inspection, we will issue a refund for the returned product. Please note that personalized items are non-refundable unless there is a manufacturing defect.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website.

7. Limitation of Liability

The Positive Pencil Co shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the purchase of our products. We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of the content on our website.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of United States/Texas. Any disputes arising out of or relating to these terms and conditions shall be resolved exclusively in the courts of United States/Texas.

Thank you for choosing The Positive Pencil Co. If you have any questions or concerns regarding our terms and conditions, please contact our customer service for assistance.